FAQs

Three black dots are lined up on a white background.

A Finger Lakes B&B Committed To Your Satisfaction

We request that you read the policies of our elegant Finger Lakes Bed & Breakfast carefully – most importantly payment, cancellation, change of payment and check in policies. During the reservation request process you will be asked to check a box acknowledging your agreement to and understanding of our policies prior to proceeding with a reservation. 

In an effort to treat all guests fairly, we do hold our clients to our policies. Of course if you have Covid, we ask that you call the Inn to discuss options, but we first and foremost follow our policies. We have a two-night minimum at all times. We are currently not conducting housekeeping. If you need fresh towels or your trash emptied during your stay, please let us know.

Frequently Asked Questions at Our Finger Lakes B&B

What qualifies for Holidays, Holiday Periods and Special Events?

2025 Holidays, Holiday Periods and Special Events at our Finger Lakes B&B are as follows:

 

2026 -- Valentine’s Day

2026 -- Easter

5/22 - 5/25/26 -- Memorial Day

6/26 - 6/28/26 -- Arts At The Gardens

7/3 - 7/4/26 -- 4th of July

7/17 - 7/19/26 -- Canandaigua Art & Music Festival

7/24 - 7/26/26 -- Canandaigua Lakefront Art Show

9/4 – 9/7/26 – Labor Day

9/25 - 2/27/26 --Naples Grape Festival

10/9 – 10/12/26 -- Columbus Day (Three Night Minimum)

11/27/25 -- Closed (Thanksgiving)

12/25 -- 12/26/25 -- Closed (Christmas)

12/31/26 - 1/3/27 -- New Year’s



What type of accommodations does the inn offer?

The inn features five uniquely designed guest rooms and suites, each with a private bathroom, fireplace and cozy seating area. Every space is individually decorated to reflect charm, comfort, and historic elegance.


Is 1795 Acorn Inn a good choice for romantic getaways?

Absolutely. The inn is especially popular for romantic escapes, anniversaries, and special occasions thanks to its peaceful setting, private suites, fireplaces, and relaxing outdoor spaces.


Is the inn adult-only or family-friendly?

The 1795 Acorn Inn primarily caters to adults seeking a quiet, romantic, or restful getaway. It is best suited for couples, solo travelers, and small groups looking for a peaceful retreat. However, children over 12 are welcome on the property and small families are also welcome, especially in our Barn Suite or Owner’s Quarters where all ages are welcome.


Is the inn pet-friendly?

The 1795 Acorn Inn is pet-friendly in our Barn Suite and in the Owner’s Quarters. There are a few restrictions so it’s best to call the Innkeeper first.


Is parking available at the property?

Yes, complimentary on-site parking is available for all guests, making it easy to explore the Finger Lakes region by car. One car per room please.


Does the inn offer WiFi and modern conveniences?

Yes, despite its historic charm, the inn provides modern amenities such as free WiFi, streaming options in rooms, air conditioning (most rooms are individually zoned), and updated private bathrooms.


Do rooms at the inn have fireplaces or special features?

All of our guest rooms include fireplaces and private seating areas, adding to the cozy and luxurious experience the Inn is known for. Each room has its own unique charm.


What amenities are available at the inn?

Amenities include an outdoor hot tub, landscaped gardens, fireplaces in rooms, luxury linens, bathrobes, WiFi, hair dyers, Roku television and inviting common areas such as a gathering room and dining space for relaxing or socializing.


What is the check-in and check-out time at 1795 Acorn Inn?

Check in is between 3:00 and 5:00 pm when the Innkeeper is at the inn to help get guests situation. Of course, if that time doesn’t work, you may request a self-check for any time after our check in hours. Check out is 11:00 am. Guests are encouraged to confirm estimated check in times prior to arrival, as the Inn aims to provide a relaxed and accommodating schedule whenever possible. Communication is key to providing guests with the utmost in service.

You may request an early check in for an hourly fee or a late check out. Please check with the innkeeper to make sure we can accommodate your desired time(s).




Breakfast

Is breakfast included with a stay?

Yes, guests enjoy a complimentary full gourmet breakfast served at 9:00 am each morning. The inn is known for its homemade, chef-prepared dishes, which often feature fresh, seasonal ingredients and accommodate dietary preferences when possible.


What time is breakfast?

Enjoy our full breakfast at 9:00 am; coffee at 8:00 am. We bake the main entree which requires that we be fairly punctual. Hence, please understand, if you arrive late, even 15 minutes late, your breakfast may be past the point of serving what we believe is acceptable and to our standards.

 

What if I can’t make breakfast, but still want something to eat?

Enjoy a continental breakfast consisting of muffins, oatmeal, yogurt, fresh fruit and juice with minimum 48-hour advance notice. A brown bag, continental breakfast will be placed in the guest refrigerator for you.

 

What if I choose NOT to eat breakfast?

We offer a reduced rate Bed & NO Breakfast option when making a reservation by phone or online.



Dietary Restrictions

What if I have special dietary needs/restrictions?

We are happy to accommodate any special dietary needs or restrictions as long as we are notified prior to your stay. Consequently, there is a $10.00 per person, per day fee for dietary restrictions that require us to stray from our breakfast menus. Examples would be Vegan, Gluten Free, Dairy Free, Egg Free. Please also let us know of any food allergies. Unfortunately we cannot accommodate dietary likes or dislikes, but do please let us know and we will do our best.



Gift Certificates

How do I redeem a Gift Certificate?

When making a reservation online, add the gift certificate number in the cell following your credit card information on the online reservation form. Or, if making the reservation via phone, please be sure to inform the Innkeeper. Failure to do so will result in your credit card automatically being billed for the total amount due. There is a $25 reprocessing fee.



Directions

How do I get to your Finger Lakes B&B?

Please take a look at our Directions page. We have taken the time to provide directions from points North, South, East and West. Do not rely solely on your GPS as often times they do not function well in this area or they may take you down a road less traveled. Therefore, it is suggested that you MapQuest directions ahead of time and that you bring a map. We are able to provide maps and directions for many local restaurants and attractions once you are checked into the Inn.


What activities are near the Acorn Inn?

There is an activity for virtually everyone near the 1795 Acorn Inn. Guests can explore Canandaigua Lake, Finger Lakes wineries, breweries and distilleries, hiking trails, State Parks such as Watkins Glen or Letchworth, historical sites such as Sonnenberg Gardens, scenic drives, boutique shopping, festivals and seasonal events throughout the region—all within a short drive of the inn.


Are there wineries or breweries near the inn?

Yes, the inn is located in the heart of the Finger Lakes wine region, with numerous wineries, cider houses, and craft breweries just a short drive away along Canandaigua Lake and surrounding wine trails.



Occupancy

Is there a charge for a third person in the Bristol or Barn Suite?

Yes. Our rates are based on double occupancy. There is a $50 per night charge to accommodate a third person. This fee includes additional amenities and towels, bedding on the extra bed, full breakfast and housekeeping.

 

What if we want to use the separate beds in the Bristol or Barn Suite but are only two people?

There is a nominal fee of $25 per night to make up the extra bed.

 

What if I only need single occupancy?

We will reduce the room rate by $10 per night for single occupancy.



Online Travel Agents (OTA’s)

What is an Online Travel Agent?

Expedia.com, booking.com, bedandbreakfast.com, airbnb are all Online Travel Agents (OTA). Often guests use OTA’s to research various lodgings or accommodations to get an idea for pricing and availability. But, not all B&B’s list all their rooms with every OTA. So often an OTA will say, “Last room left at this price.” Well that isn’t always correct. We recommend you book direct.

 

What is “book direct”?

Book direct is when you book directly through an establishment’s web site. Quite often you may receive better pricing, be able to view special value packages not being advertised on the OTA and speak directly with B&B owners.

 

What if I booked through an OTA but have to cancel?

Contact the channel you booked through to cancel your reservation. Consequently, many OTA’s do not offer cancelation policies similar to ours. For many sites, such as booking.com and expedia.com, you will be charged for a full night for cancellation, as opposed to only $35 had you booked direct.

 

Do lodging properties pay OTA’s commission?

Absolutely. Sometimes almost 20%. This additional costs sometimes necessitates raising prices. But book direct and you will receive the best possible price for your accommodations.